Principal Consultant

ARUSHAH ALLAUDEEN

· Bachelor of Science (Hons.) in Mathematics, Universiti Sains Malaysia (Pure Mathematics – major, and Management - minor)

· Certificate in Human Resource Management, Universiti Malaya

· Certified “Train the Trainer”, PSMB/4300

Arushah is a practitioner, a training consultant, a facilitator, and always a LEARNER for more than 20 years now. She started as a Production Supervisor in the mid 90’s. She brings with her a vast training experience & practice in continuous improvement & in delivering RESULTS in the fields of Manufacturing, Service,

and R&D.

Results gained & delivered are, among others: winning Quality Championship awards, ‘Best Supplier of the year’, World Best 5S Team, World Best Quality, No.1 in ‘Customer Satisfaction Index (CSI)’, achievers of Lowest Reject and Lowest Downtime; and achieved HIGHEST profit in history for many organizations. To top it all, her participants gained the ability to break these records year after year!

Aside from Quality Improvement Programs, she always emphasizes that EQ Skills such as Personality, Leadership, Influencing Skills, Communication, Teamwork as well as Presentation Skills, also play important roles in boosting CONFIDENCE and building CHARACTER in her participants, thus these qualities made it smoother & easier for them to gain & deliver those RESULTS.

Among her usual encounters with Leaders: MDs/GMs/Participants are as follow:

Initially: MD/GM ~ “I am sorry to say, but listening to you is like listening to a fairy tale; nonetheless, letus give it a try.”

Participant ~ “I think I want to look for other jobs. I am not appreciated here!”

A year later:

Production Head ~ “We made a breakthrough, from the average of 480 units per shift with 92% yield, to 890-1000 units per shift with 98.2% yield! Double output but rejects reduced by 75%! These are no longer impossible. Nothing is impossible nowadays. Thank you!”

MD ~ “Indeed, we did achieve our highest achievements in many things. For one, I gave my team a tough overall target of 99.67 from our previous current of 99.43 but now, we are at 99.75! And we saved millions. Awesome! Thank you for being a part of our achievements!”

After 2 years: Participants ~ “After 2 years of getting highest achievements in the history of our company, this year we also received HIGHEST BONUS in the history of our employment. This is our very 1st time. Thank you, teacher, for teaching us the best way to improve and sustain our quality and productivity!” “We are comfortable here, no need to look for other jobs!”

Another 2-4 years later:

Participants ~ “We even managed to reduce 99.8% of our Chokotei on one of our products!”

~ “Your improvement template is the simplest in the world.”

~ “Roughly, we were at 10 cars/shift or 20 cars/day. Now we are at 100 cars/shift and still runs 2 shifts. And we are still using your template for continuous improvement. Thank you!”

Alhamdulillah.

Passion:

Where leadership is concerned, she strongly believes that the first and foremost duty of a LEADER is “To SERVE the people and HELP them win! With that, MIRACLE HAPPENS EVERY DAY!” This is proven further by the many discussions and sharing sessions she has had with HR and T+L (Training & Learning) leaders from Europe & Asia Pacific countries: i.e. Indonesia, Vietnam, Sri Lanka, Bangladesh, Singapore, India, China, Philippines, Thailand, Germany, Switzerland, etc.

Another 2 years later:

Participants ~ “We even managed to reduce 99.8% of our Chokotei on one of our products!”

Her training / coaching programs:

She has trained thousands of employees on various developmental programs such as:

I. Her LEAN Six Sigma (LSS) 7 Series Towards IR4.0: has led companies achieved highest profit & achievement annually.

5S/6S Towards IR4.0, 7QC Tools Towards IR4.0, RCA/Root Cause Analysis Towards IR4.0, Poka-Yoke Towards IR4.0, Lean Manufacturing Towards IR4.0, PPM towards IR4.0, and, CIPM-DMAIC/PDCA Cycle. {After this LSS 7-Series program, her participants were able to team up (5-10 members per team) and execute improvement actions that helped their organizations to do cost-savings & bring about extra profit by millions of dollars every year.}

II. Other Quality & Productivity Training Programs:

TQM with IR4.0, 8 Discipline Problem Solving; Influencing Skills; Management Skills; Strategic Training Needs Analysis; Competency-based Training Needs Analysis; TIME Management; Effective Quality Control for QA & QC Personnel; PDCA Cycle; DMAIC Cycle; Data Analysis for Continuous Improvement & Management Action; Value Stream Mapping; Six Sigma Yellow Belt Training; FMEA; Strategic Problem Solving & Decision Making; Employee Development; Positive Attitude Programs; Leadership Development Program; Effective Supervisory Skills; Line Leader Development Program; Leadership for Newly Appointed Managers and Supervisors; Effective Communication Workshop; Negotiation Skills; Crisis Management; Basic English; Effective Teamwork; and other tailor-made programs such as Business Planning (BP) and etc.

Results:

To be more specific, AFTER her training & coaching sessions, below are the achievements of some of the teams, out of the thousands of teams formed with the steps & templates from her training & coaching:

Team Name - (Improvement areas) - Gains within a year

Smart > (Sales & Marketing. Champion in 1st NHC Malaysia in 2004) - RM6,048(Savings) Millions (leap)

CBU Repair - (Process, skills, materials) - RM22,080(Savings)

Arrows - (A4 usage) - RM40,800(Savings)

Vision Impossible - (Process, design, materials) - RM1.92mil(Savings)

Final - (Process, tool & jig, manhour) - RM80,510(Savings)

Paint Global - (Process, materials, manpower, NPC Mfg. Champion in 2000) - RM503,318(Savings)

Cyber 2000 - (Hipot failure reduced: 286 to 23 DPM) - RM762,840(Savings)

Antstech - (In-process CRT rejects reduced, NPC EE 2

nd Place in 2000) - RM268,300(Savings)

Beyond 2020 - (Document Control) - RM17,000(Savings)

Mission 2000 - (Tooling Downtime reduced 59%) - RM3.07mil(Leap)

Logistic - (Process, materials, manhour) - RM34,472(Savings)

Lion Case - (Process, materials, manpower) - RM90,109Savings) & RM4.3mil(Profit Leap)

Creative, Refer & Terrazo Teams – (Process, skills, equipment) – RM2mil Savings gained

Spectra – (Process, IoT, Chokotei* reduced by 99.8%) – projected gains @RM1.1mil

PST – (Process, Reject reduced by 70%) – projected gains @RM600k

United – (Process, Quality Cost improved 95%) – projected gains @RM300k

Knight – (Calibration, Process, 5S) – projected gains @RM70k

Imagination – (Improved at least 67% for RCA time period) - projected gains @RM800k

Auto Warriors – (World Best Quality & IoT) – RM1mil Savings & RM40mil (Profit Leap)

(*Chokotei means unplanned idling and minor stops, affecting Performance units in OEE)

Participants who have benefited from her programs came from the following esteemed organizations:

Farm Fresh Milk Sdn Bhd, Honda Malaysia Sdn Bhd, Alps Electric (Malaysia) Sdn Bhd, Corelle Brands Manufacturing (M) Sdn Bhd, Fujitsu Component (Malaysia) Sdn Bhd, WD Media (Malaysia) Sdn Bhd, Bunge Loders Croklaan, Toa Tec (M) Sdn Bhd, Holcim (Malaysia) Sdn Bhd, Likom Group of companies, NOV FGS Sdn Bhd, Osram Opto Semiconductors (Malaysia) Sdn Bhd, Perbadanan Kemajuan Negeri Melaka (PKNM), Possehl Electronics (Malaysia) Sdn Bhd, Teac Electronics (Malaysia) Sdn Bhd, Armstrong Electronics Sdn Bhd, Cyberview Lodge Sdn Bhd., Flextronics Shah Alam Sdn Bhd, Instrument Technology (Johor) Sdn Bhd, SNC Industrial Laminate Sdn Bhd, Beyonics Technology (Senai) Sdn Bhd, Hokuden (M) Sdn Bhd, All Cosmos Industries Sdn Bhd, Enplas Precision (M) Sdn Bhd, Escatec Mechatronics Sdn Bhd, B.M. Nagano Industries Sdn Bhd, Maxell Tohshin (M) Sdn Bhd, M-Flex Malaysia Sdn Bhd, Kerry Ingredients (M) Sdn Bhd, Gardenia, Boon Siew Honda Sdn Bhd, Treffert Coatings (S.E.A.) Sdn Bhd, Guppy Plastic Industries Sdn Bhd, Globalcast Technology Sdn Bhd, Han Tong Spring Industries Sdn Bhd, Chugoku Paints Malaysia Sdn Bhd, IHC Engineering Malaysia Sdn Bhd, Advance Plus Moulds & Injections Sdn Bhd, J-Biotech Sdn Bhd, IOI Pan-Century Oleochemicals Sdn Bhd, Brother Industries Malaysia Sdn Bhd, Sharp Manufacturing Corp (M) Sdn Bhd, Chosen Plastic Sdn Bhd, Hyper-Region Labels Sdn Bhd, Flairis, Flextronics, Panasonic, Kee Fatt, GL Printing Sdn Bhd, Motorola, Win Sheng Plastics Sdn Bhd, Century Logistics, Inverter Technology (Asia) Sdn Bhd, New System Metal Sdn Bhd, JVCKenwood Electronics Malaysia Sdn Bhd, Shotic Malaysia Sdn Bhd, and many more.